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Job Description

On site in St. Louis, MO at the Lake St. Louis location, this role focuses on recruiting and maintaining an independent contractor delivery network, ensuring compliance with requirements, and collaborating with operations and dispatch. The annual salary ranges from $55,000 to $65,000. The position supports a collaborative, professional culture with growth opportunities within Stat Courier.

Benefits

  • Health and Life Insurance Plans
  • Dental and Vision Plans
  • 401(k) with company match
  • Paid Time Off and Holiday Pay
  • Casual Dress Environment
  • Leadership Mentoring Opportunities
  • Flexible Spending Account
  • Health Savings Account
  • Life Insurance
  • Employee Discount
  • Referral Program
  • Vision Insurance

Responsibilities

  • Recruit and sustain a robust network of independent contractor couriers across the United States in a timely manner
  • Plan and conduct virtual and in-person interviews or screenings to ensure partners align with STAT’s mission, values, and strategic goals
  • Manage and maintain the courier network's credentials in compliance with all requirements
  • Provide ongoing updates and relevant information to the courier network, including safety and protocol guidelines
  • Address valid concerns raised by the courier network or client feedback
  • Build professional relationships based on respect and teamwork with all delivery network partners
  • Ensure attire, protocol, vehicle type, and presentation standards meet STAT requirements
  • Support Dispatch in all aspects of successful job completion
  • Collaborate closely with STAT Office Operations personnel
  • Support STAT initiatives, RFPs, business development proposals, and new contract implementations
  • Partner with other departments to recruit, build, and maintain cross-functional networks
  • Provide daily guidance and mentorship to all direct reports
  • Work with Logistics Leadership to establish department goals, communicate them, ensure understanding and commitment, and report on progress
  • Maintain a positive and professional department atmosphere
  • Balance the team’s responsibilities and ongoing tasks
  • Develop, organize, and share best practices across the department

Requirements

  • High School Diploma or G.E.D.
  • 3+ years of recruiting experience, preferably in the transportation industry
  • Experience recruiting for contact center and logistics roles (CCRs and Drivers)
  • Intermediate level or higher proficiency with Microsoft Office (Word, Excel, Outlook, PowerPoint)
  • Strong analytical, organizational skills and attention to detail
  • Ability to work independently and collaboratively to achieve goals
  • Adaptability in a fast-paced environment with proactive action
  • High level of professionalism and customer service
  • Sound judgment and strong problem-solving abilities
  • Accountability for self and team; capable of cross-functional work
  • Strong sense of urgency and ownership
  • Ability to foster a positive, team-focused environment and motivate teams for high productivity
  • Excellent verbal and written communication skills
  • High level of confidentiality and integrity

Technologies

  • Microsoft Word
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft PowerPoint
  • Workday

Work Location

In person at the Lake St. Louis location in St. Louis, Missouri.

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