Onsite in Kalamazoo, Michigan, the Human Resources Business Partner aligns HR strategy with organizational goals for designated departments at Family Health Care Center of Kalamazoo.
Responsibilities
- Collaborate with department leaders to assess staffing needs and develop workforce plans aligned with organizational objectives.
- Analyze turnover, capacity, and internal mobility using data to inform hiring and succession strategies.
- Support performance management cycles, set goals, and guide individual development planning.
- Work with hiring managers to define job requirements, post openings, screen candidates, and conduct interviews.
- Guide the full cycle recruitment process, ensuring equitable and efficient hiring practices.
- Conduct reference checks, background screenings, and prepare offer documentation.
- Lead onboarding and New Hire Orientation, delivering policy and benefits education.
- Champion initiatives that promote employee satisfaction, wellness, and inclusion.
- Facilitate stay interviews, new hire check-ins, and pulse surveys to gather feedback and inform action plans.
- Serve as a point of contact for conflict resolution and workplace concerns, fostering a positive employee experience.
- Support retention efforts through coaching, conflict resolution, and proactive relationship-building.
- Provide guidance on conduct, corrective action, and performance concerns.
- Investigate and document employee relations matters while ensuring compliance with applicable laws and policies.
- Support FMLA, ADA, and other leave processes, including documentation and return-to-work coordination.
- Ensure accurate processing of garnishments, child support orders, and other employment-related notices.
- Partner with managers to assess training needs and support the delivery of department-specific and organization-wide programs to foster professional growth.
- Coordinate and track delivery of department-specific and organization-wide learning initiatives.
- Monitor training compliance and evaluate program effectiveness.
- Assist employees in understanding benefit offerings, qualifying events, and Open Enrollment.
- Coordinate benefit enrollments, changes, terminations, and monthly invoice reconciliation.
- Maintain accurate data in the HRIS and support reporting needs related to workforce metrics, turnover, and engagement.
- Collaborate with Payroll and Finance on data entry, payroll registers, benefit deductions, and adjustments.
- Manage and maintain HR tools and trackers, including SharePoint, Freshservice, onboarding and offboarding checklists, and SmartSheets.
- Prepare and support internal and external audits.
- Ensure timely and accurate documentation of HR transactions and compliance activities.
Requirements
- 3+ years of progressive HR experience with focus in at least three areas such as recruiting, employee engagement, workforce planning, training, or benefits.
- 1 year of experience with HRIS systems (eg, ADP, Paycom) and experience with HR reporting is preferred.
- Associate degree required; bachelor’s degree is preferred.
- Excellent interpersonal, coaching, and communication skills.
- Strong organizational and analytical abilities with keen attention to detail.
- Proficiency with Microsoft Office Suite and common HR platforms.
Technologies
- SharePoint
- Freshservice
- SmartSheets
- ADP
- Paycom
- Microsoft Office Suite
Benefits
- Highly competitive pay
- Excellent health insurance options (PPO or PPO High Deductible Plan with Health Savings Account)
- Vision and dental insurance
- Company paid life and accidental death insurance
- Company-paid long-term disability insurance
- Voluntary life, accidental death, short-term disability, and other supplemental offerings
- Pre-tax 403(b) retirement plan with discretionary employer contribution based on FHC financial performance
- Paid Time Off (PTO)
- 8 paid holidays
Position Summary
The HR Business Partner provides strategic and hands-on support to leaders and staff across designated departments, focusing on workforce planning, talent acquisition, employee engagement and relations, training, and benefits education. As a trusted advisor, the HRBP ensures HR strategies align with organizational goals and cultivate a respectful, equitable, and continuously improving workplace culture.
Note
Family Health Center reserves the right to revise job responsibilities as organizational needs evolve.
Acknowledgment
Employees affirm their capacity to perform the essential functions of this position with or without reasonable accommodation.
Typical Working Conditions
Quiet to moderate work environment; reasonable accommodations available for individuals with disabilities.
Typical Physical Demands
Frequent use of computer and telephone with prolonged periods of sitting; occasional walking or lifting; requires clear verbal communication and the ability to read documents and screens.
